FAQ-English

Here are some popular questions people ask – and Steve has some answers!

Most answers are in English, Turkish, Spanish, and soon we will have them in French, Portuguese, Chinese, Dutch, and German too. 

Steve LEGO Strategic Play

LEGO® SERIOUS PLAY® methodology combines visual, auditory, and kinesthetic learning styles into one uniquely creative and powerful approach. It teaches people—both introverts and extroverts—to think with their hands and better communicate their ideas, allowing a greater flow of information. People actually get to hear and see what others are saying. And this is the perfect tool to get everyone excited about thinking creatively. Everyone bonds and actively participate as they problem solve together, all while having fun in an environment that encourages free idea generation.

 

Imagine the possibilities and excitement as LEGO® SERIOUS PLAY® methodology:

  • Quickly shows ideas inside your mind
  • Gives equal air time to everyone at the table
  • Tests out real business and team scenarios
  • Engages all while building trust
  • Unifies teams with a shared language and identity

 

The possible applications are so numerous, we probably haven’t thought of them all. To list more than a few, LEGO® SERIOUS PLAY® is great for:

  • Team development
  • Innovation of products and services
  • Project management
  • Brand creation
  • Business start-ups
  • Coaching and leadership development
  • Organizational strategy
  • Communication strategy
  • Conflict management
  • Succession planning
  • Multiple stakeholder engagements
  • Change management
  • Creative problem solving
  • Group decision making

 

You want to learn more now, don’t you? You’re in luck. We also have a handy little brochure that explains more about the neuroscience and learning process, right here.

Download English (The why this method works) document here.

Version en Espanol

Version Francaise 

 

LEGO® SERIOUS PLAY® Methodology was in many ways the brainchild of the current owner of the LEGO® Systems Group in Denmark, Kjeld Kirk Kristiansen who discovered the work of Johan Roos and Bart Vector.  He teamed up these Organizational Psychologists, who invented developed, created, and tested the process at their Imagination Lab in Switzerland. Once proven in the market the LEGO Systems Group brought the method back in-house at and the company retains ownership today.

Here is the back story:  How it all began. Click Here. 

In the early days when we began, only licensed partners were allowed to use this fantastic system. Management consultants who the LEGO® Group deemed to have the necessary qualifications were trained to use the process in their work. But time has passed and the model has changed, and now the company graciously allows people to access this process through an open source model.

 

LEGO® created an open source document you can access right here (see link below). This explains quite a bit about the process. But take note, they advise you to seek actual training and certification if you want to use the system; there is a lot to learn and understand to make the most of it.

Download (The Open Source Document here).

If you want to try this method without being trained, you can give it a shot. But we’d advise otherwise—so would the LEGO® Group and the community of users. We all want you to be a success. And of course, we never want to “harm” participants. We offer an intensive, three-day training program, and you can even take more advanced add-on sessions down the road if you like. Think of it this way. The more you learn about it from the pros (that’s us) the stronger your skills, and the more value you can give to your clients. Everyone wins. A word of caution, though. Just be sure you learn with someone who knows what they are doing. We’d hate to see you waste your time and resources on subpar training.

 

Jacqueline "Jacquie" Lloyd Smith, Lloyd Smith Solutions (Canada) and Dr. Denise Meyerson, MCI (Australia) were original members of the LEGO® SERIOUS PLAY® Training Board in the LEGO Play4Business Division. Before the system went open source, they trained and certified people on behalf of the LEGO® Systems Group. And they actively participated to bring it to the open source model we know today, which collectively we achieved in 2010.

 Denise and Jacquie worked together to develop the training program offered today. And they never quit learning. They are on a constant mission to learn more and bring fresh ideas into this basic training program, which is a dynamic and learner-centered model. They have each created their own specialized programs, so their deliveries may vary slightly. But you’ll learn a lot, and the same basic knowledge, from each. They are so dedicated to their work they continue their collaborative partnership, writing books and articles together and sharing training information.

Denise and Jacquie at LEGO in Billund, April 2015

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This is a dry question but it’s important. First, we’ll point you to the trademark rule document the LEGO® Group created. And then the LEGO® website offers a brochure with in-depth information on the rules so you can learn to play fair as you play well.

Download the (Fair Play Brochure here).

Download the (Trademark Rules here).

And if you want to learn more about the LEGO® Company, here is an excellent little presentation with the history and some nice background information.

Download the lego-company-presentation-.pdf

 

The Strategic Play® Group Limited is a registered Canadian Company owned by Lloyd Smith Solutions.  And lucky us, our head office is located in the resort town of Whistler British Columbia Canada. 

That's right we are a privately held company started by really nice Canadians with friendly licensed partners all over the world. 

And the name Strategic Play®? Just so you know, that’s a registered trademark.  

Sometimes we work directly and collaborate with the LEGO® Systems Group and consult with them from time to time. But we are a completely separate company. We are truly honored to be friends and goodwill ambassadors to the LEGO® Group, and specifically to the LEGO® Foundation.  We recognize and continue to learn from the incredible work they are doing globally as they spread the word that children learn through play, and it's a lifelong process.

Our licensed trainers offer all the same training, developed and supervised by one of the original Master Trainers in LEGO® SERIOUS PLAY® methods for the LEGO® Systems Group, Jacqueline Lloyd Smith. Our training is offered globally by amazing facilitator-trainers who speak the local language and understand the regions business culture.

And, we are proud to say that we also have Maxine King, a seasoned curriculum designer on our team so all our training is brain-friendly and offered to the highest standards. 

Our head office is based in the beautiful resort town of Whistler, British Columbia, Canada. Our associates are in the United States, Brazil, Turkey, Panama, and Australia. Together, we have trained people around the world.

 

Here is the fast link to the contact us page...check out the amazing locations that we really hope you will see for yourself!

Contact us in North America! 

Contact us in Canada: hello@strategicplay.com 

Contact us in Brasil: anibal@strategicplay.com 

Contact us in South America: gabriel@strategicplay.com or Arturo@strategicplay.com

Contact us in Panama: rosa@strategicplay.com

Contact us in Turkey: yelda@strategicplay.com

Contact us in Quebec: sebastien@strategicplay.com 

Contact us in Europe - where we offer training under the Play Strategy Brand Name: hello@strategicplay.com

Contact us in China: brian.tang@strategicplay.com 

Contact us in the USA: greg@strategicplay.com or Dr.Steve@strategicplay.com or Kari@strategicplay.com 

Contact us in Africa:  April@strategicplay.com or Jumoke@strategicplay.com 

 

 

 

Yay!  How exciting you are coming to Whistler! 

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We’ll keep you busy building your new skills with LEGO® SERIOUS PLAY®. But since you’ll be here anyway, you really should consider building in some fun time for the vacation of a life time! 

 

Getting here is easy:

Don’t worry about finding your way, you just fly into Vancouver International Airport (YVR). You can let your travel agent know that WestJet flies to Vancouver 65 times a day from 12 Canadian cities, 9 U.S. cities, and 4 Mexican cities. Flying from overseas? You can check out Air Canada or one of the other many international flights that arrive in Vancouver every minute.

 

Location and hotel:

Nita Lake Lodge, (www.nitalakelodge.com). Not only is this the best boutique hotel in Canada but it’s also ranked 12th in the world. Lucky us, this is where our office is located. And lucky you because it’s also the home to our Strategic Play (training) Room. Enjoy every convenience this amazing lakeside lodge has to offer. And yes, they offer special rates to all our guests. To book a room, just call and ask for the special "Strategic Play Rate" while attending the training. But as a special perk, they also extend the rate so you can enjoy your visit before and after the training. The hotel has a free shuttle to take you in and out of the village. Or if you are looking for some fresh air on route to the shops, borrow a free bike—they have them waiting for you, so no need to rent a car on this trip!

From North America:  1-888-755-6482

From all other locations: +1-604-966-5700

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Getting to the hotel from the airport:

There are multiple shuttles running from the airport to the hotel almost hourly. Here are a few you can catch:

The Whistler Shuttle

Deluxe Motor Bus

The Snow Bus from Vancouver

 

On the Mountain!

There are more than 8,000 breathtaking mountainous and alpine acres at Whistler-Blackcomb and you don’t need to ski to see them! 

You can get inside information by taking one of the many free tours available—volunteers take groups for both sightseeing tours and ski tours daily. In fact, some of the members of the Strategic Play Team also volunteer as mountain hosts.  Don't forget your camera!

On the mountain you can head for the family zone, the expert slops, or the mellow slopes of the Emerald Express. There truly is something for everyone. Non-skiers can grab a sightseeing ticket and take photos from the amazing Peak 2 Peak Gondola, which connects both Whistler and Blackcomb. At over three kilometers, it’s the longest unsupported span in the world.

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You can eat inside or outside on the patio at any one of the many alpine restaurants with quick serve menus, including Japanese and Mexican at the Rendezvous Lodge. Or you might like the fine dining at Christine’s Restaurant with its amazing views and fantastic menu, which was designed by chef Steve Ramey—formerly of Vancouver’s acclaimed Hawksworth Restaurant. These are just two of the many spots to grab a hot chocolate in the winter or a cold lemonade in the summer.

At night you can join your family in the Coca-Cola Tube Park at the base of Blackcomb. It’s lit well into the evening and has a conveyor lift to take you and yours to new heights for endless fun!  The village is set up for families so make sure you check out all the entertainment like the kids night out or the fire and ice show.

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Or you might like to see the mountain at night by snow machine. They provide all the gear and the guide, and you can even book a fondue to replace all the energy you will burn from the sheer excitement.

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If it’s a thrill you are looking for, don’t forget you can also grab a zipline and see the mountain at top speed with an adrenaline rush that will last for years! You might like to film the entire thing with your go-pro, so don’t leave that at home if you have one.

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But it’s not all about the winter. In the summer you can go on a guided bear tour, or just explore the many trails on the mountain and see how many wild flowers you can ID in the alpine meadows. You can also ride the mountain by bike—that’s right, the chairlifts and gondolas convert into bike carriers that will get you and all your gear to the top for a fun ride down. Don’t worry, bikes and helmets and gear are all available for rental.

 

 

Off the Mountain

We also have five lakes in Whistler, with lots of water fun. You can swim, go white water rafting, canoe, paddle board, kayak, fish, sail, and so much more!   Recreational trails link the entire village from end to end so you and your family are safe to ride bikes, walk, or jog, no need for a car in this happening resort town.  Once you get to the village, it’s all walking streets only.

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There is no need to exert yourself, Whistler has so many relaxing things to do for those lazy days. Grab a coffee or tea in one of the many coffee shops and tea houses. And don’t forget to visit Purebread, our favourite goodie shop with specialties with names like “Crack” and “Adult Cookies.” You will quickly see why these sweet treats are so addictive. And while you are near Purebread and David’s Tea, make sure you get your photo taken at the Olympic Rings or watch people skate on the free ice rink (skates are also available for rent).

With hundreds of excellent restaurants you will have trouble deciding where to dine. Just ask, we can give you some hints about our favourites and the best places to find seafood—we love the oysters—Italian, French, Sushi, fondue, etc. For dessert we can direct you towards crepes, gelato, or maybe a sticky candy apple from the Rocky Mountain Fudge Shop.

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If you are looking for some culture, we have that too. You can visit the excellent Squamish Lil’wat Culture Centre to explore the music, art, and history of the area’s First Nations. Make sure you catch an opening tour that begins with drumming and a short movie. Grab some venison chilli with bannock at their café. And don’t leave without going into their amazing gift shop on the lower level, which sells some beautiful things you won’t see anywhere else! 

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The brand-new Audain Art Museum will open this spring and is sure to be a must see. Don’t think you can get in and out quickly, this is a 56,000 square foot state of the art museum, featuring the owner’s private collection of works by Emily Carr, along with travelling works that will keep you captivated. 

At night you can catch a movie at the movie theater or maybe a play at the Whistler Art Center, also located in the village. And in the summer time they have lots of fun workshops for children and youth.  If you are into night life, you can also join in the fun at any one of the many nightclubs where dancing is also on the menu.

If you want something quieter, you must head to the Scandinave Spa in Whistler. It’s one of the most relaxing places in Whistler, with outdoor hot and cold plunge baths and indoor steam and sauna rooms, with beautiful outdoor fireplaces and seating. And you can book an amazing massage, or just relax in the quiet room with the peaceful mountain views. 

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If you play a musical instrument, bring it along. Our team members Doug and Steve usually plan a fun guitar jam night to celebrate your LEGO® SERIOUS PLAY® CERTIFICATION graduation after some drinks on the patio of course! 

 

Beautiful British Columbia is waiting for you and we can't wait to meet you in person! 

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Why are you waiting......book your session right now! 

 

Time and again people ask us:
“What are the seven ( 7) Applications of LEGO® SERIOUS PLAY® methods?”   
Or they may ask
“Do you train in the seven Applications?” 

 

The Good News, yes, of course, we train in the basic seven Applications. 

 

And the Great News is we have so many, many more. 

 

In the 1990s there were only 7 Applications, but that was TWO DECADES ago!   In the 90's we didn't know about the effects of sugar, plastics, cigarettes, and cyberbullying.  

 

cerial ashtry plastics

It’s 2019 and we have an abundance of LSP Applications! 

 

 

race-car-2018

 

Fact Check:   LEGO® did not include the Seven (7) Applications in the Open Source Materials because they saw the limitations to list just Seven (7).  It would be like saying there are only 7 colors of LEGO® bricks and we can’t imagine any more than 7, and anyone who comes up with 8 is wrong! 

 

Anyone who really understands the real power of LEGO® SERIOUS PLAY®  will agree, 7 is just the beginning of the applications and the way this powerful tool can be applied. Here’s a direct quote from the LEGO Systems Groups: 

 

“New applications will be developed by the international community of users, …we welcome creative users of these tools and innovation in the community.”

–Introduction to LSP, 2010.

 

Yay!  The LEGO® Systems Group not only understood the value of NOT limiting the process to simply 7 Applications, but back in 2010 they used their creative imaginations and busted down the walls of 7 and encouraged the community to develop more Applications, and we are on it! 

 

At The Strategic Play® Group, we realize people are only constrained by their thinking and maybe some old school, black and white ideas.

 

Check out our list of training programs to see how we are creatively on the move!   Along with writing LSP books and developing LSP cards and other tools, and running some amazing workshops -here is what we have been up to:

 

In 2015 we launched LEGO® SERIOUS PLAY® methods for Project Teams in Motion

In 2016 we launched LEGO® SERIOUS PLAY® methods for Creative Coaching

In 2017 we launched LEGO® SERIOUS PLAY® methods for Creative Problem Solving

In 2018 we launched:

  1. a) LEGO® SERIOUS PLAY® methods for Strategic Storytelling
  2. b) LEGO® SERIOUS PLAY® methods for Creative Conflict Management
  3. c) LEGO® SERIOUS PLAY® methods for Design Thinking.

 

Spoiler Alert – 2019 we are launching LEGO® SERIOUS PLAY® methods for Lean and Agile Processes!  It’s under construction as you read this! 

 

And did we mention that all the training that we offer is approved by the Global Federation of LSP Master Trainers?

Or that all our programs are validated by our in-house veteran Curriculum Designer with 30+ years of experience working in higher education who is also an expert on play and learning design?

And that our training programs are all developed in collaboration with our expert trainers and talented community members? 

And that we continue to develop new applications every year because we are responsive to the needs of our clients and we remain, agile, adaptable, and flexible?

 

Our clients are counting on us to innovate. They need ways to out-imagine their competitors, and they know we can help them future-proof their businesses. That’s just one of the reasons we are named Best In Class by companies like Proctor and Gamble who are continually innovating.

 

Who PLANS to be the next Irrelevant company? 

 

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The next time you hear alternate facts or someone brags that they are the only ones “qualified” to deliver or train in the 7 Applications of LEGO® SERIOUS PLAY® methods  –thank them for their time and quickly move on- unless you really want to be ......you know, Irrelevant! 

 

 

 

 

 

 

 

 

Jacquie and Denise were both long-time partners with the LEGO® Systems Group Serious Play® Division and were appointed to the LEGO® Training Board by the LEGO® Play4Business Division.  LEGO® trained the duo as “Master Trainers.” That’s such a great title they continue to use it as part of their ongoing training and offerings.  And after all, they have been at this training thing for over 25 years - and specifically using LSP for over 10 years.  And here are some nice supportive comments from some key people we worked with at LEGO® Systems Group Serious Play® Division in Denmark: 

 

Jesper Just Jensen

 Director, LEGO SERIOUS PLAY, LEGO System A/S (business partner)

“Working with high professionalism, thinking abundantly & creatively, innovative, trustworthy & a relationship builder, works with integrity...is a robust and experienced consultant and facilitator...had someone made a Net Promoter Score on Jacquie it would hit a 100.” December 20, 2011.

Malcolm John Clapson

 Partner Relations, LEGO System A/S (business partner)

“I was responsible for the evaluation of Jacqueline's business as a prospective partner for the LEGO Group headquarters in Denmark. Lloyd Smith met both the financial and value based criteria for participation in business development activities. Partnerships and strong alliances start with knowledgeable leaders who pragmatically work to develop coherent solutions together. In Jacqueline and her colleagues, I found a sensitive yet strong group of consulting practitioners dedicated to solution thinking and value based consulting.” November 1, 2011

 

We certainly can, after you successfully complete the training program of your choice. We will give you a certificate with all the vital info—the number of hours you trained, the dates, and the location and that you were trained by us, Master Trainers in the  LEGO® SERIOUS PLAY® methodology. We will personally sign it and it will serve as proof of your attendance, participation, and of course, your certification.

 

This would be tough to answer, because of course we don’t know the details of others’ programs. But we try to be as transparent as we can through our marketing efforts, without giving away our in-house trade secrets and intellectual property. If you want to learn more about our program we are happy to share testimonials from our clients. You can also read about some of our success stories on this website, as well as in our case studies.

Watch these video testimonials.  You can hear for yourself what people are saying about our training.

 

Or follow this link to our consulting website and read about the work we have been doing with companies since 2003.

http://www.strategicplay.ca/article/case-studies-124.asp

 

After you have been certified we can help you become registered if you want, but this is totally optional. There are some forms and you’ll need to provide testimonials from clients who were happy with your work. We need to know you gave them a valuable experience. The paperwork allows us to give your contact and other info to the LEGO® Systems Group®. 

 

Registration comes with benefits. You can have your LEGO® shipments sent to a specific address, a service LEGO® offers to registered facilitators. Registration also allows LEGO® to gage and understand customer needs, so they can be sure to have just the right things to fill your orders when you need them.

If you would like to be registered, let us know.  We will add your smile to our list! 

 

 

All of your materials will come from the official LEGO® website. You will find the LEGO® SERIOUS PLAY® materials for sale in the Serious Play category, right here:  http://shop.lego.com/en-US/Serious-Play-ByTheme

 

If you are not in the U.S. or North America, simply change your location at the top of the page. If you are located somewhere that doesn't ship to you, please ask your Strategic Play trainer for help - that's what we do!

 

We hope this information has been helpful. If you have any further questions or concerns, please don’t hesitate to contact us:hello@strategicplaytraining.com

 

What happens if  you really want to take the training but you don't yet have funding? 

There are a few things we can suggest that have been proven to work for others...one could work for you too!  

1. Download our ready made form letter and give this to your boss - you need to add his/her name and all the details but this really might help you make a case.

LETTER TO BOSS!

2. Check with your local economic development office or city hall, they may have training grants for "innovation" that you may be able to access.

3.  Post on facebook or Linked In that you are thinking of attending this training.  That might be all you need to help uncover a client that wants to use this methodology in their work.  Big 'hint', you can offer them a deal if they pay upfront.  

4. Find a champion, maybe a friend, someone that wants to be your first client and "pre-sell" them a workshop. 

5. Call all your old clients and see who wants to be "first" to try your brand new tool.

6. Are you or someone you know doing volunteer work for a non-profit or a board?  Sell the board on the idea of using this methodology for stakeholder engagements or for the next board retreat and see if a member might have funding available back at the office to sponsor your training in exchange for your LEGO® methodology know how. 

7. Host a training in your area and we can come to you.   If you can find a group of trainees eagar to learn LSP and a great location, you can host and attend at a big, big discount (maybe free).

8. Download case studies from our consulting site and use these to help you create some interest in your network. Here is the link!

9. If you have tried all these ideas and not one of them worked, we will be shocked!  

Send us a letter at "hello@strategicplaytraining.com" detailing your efforts and if we are convinced that you really, really want to come, we will work out a payment plan that works for you.  Why?  Because we believe that everyone should have this amazing and powerful tool in their tool kit to make the world a better place.  And we know that you will be so amazing as a newly minted certified LSP practitioner, that you will find a way to 'play it forward'.  

Stop reading this now and start posting on social media "I'm attending the next Strategic Play® certification course in LEGO® SERIOUS PLAY® " set the intention, take the first step!  You have the power!

 

 

Don’t think of us as tedious or overly formal, but we will require our attendees to sign and agree to our Terms of Use upon registering and joining our program. It states that you cannot share, alter, translate, upload, or copy our materials, systems, or methods.   We want everyone to 'play well' so we do have some rules in place. 

We are happy and eager to share our knowledge, but please respect our wishes and refer others to our training program if they want to learn more. We have a referral program in place that we can tell you about and when you refer you'll get lots more than just good karma!  

We also insist that you agree to follow the trademark rules set out by the LEGO® Systems Group.  

And as you know, this is facilitator training only, not train the trainer.  Please read the full agreement below to understand the Terms of Use. 

STRATEGIC PLAY® Group Ltd. Terms of Use (the Agreement)

ACCEPTANCE OF TERMS:
All use and access of STRATEGIC PLAY® Group Ltd. Learning Products and Solutions and learning courses provided in class or online through the website located at www.strategicplaytraining.com and www.strategicplay.com and  https://www.strategicplayfacilitatorsnetwork.com (collectively the ‘Web Pages’) and the information, materials, and content thereon (collective), and links to other websites of third parties, are subject to these terms and conditions. By completing the registration process of purchasing a “seat” in an online course and /or an in-class course and/or being supplied with a username and password and/or accessing the Web Pages and/or the Content, you agree to abide by the following Agreement. The terms youyour and User refer to the person who completed the registration process and each person using the Web Pages. You agree that by accessing the Web Pages, you have read, understood, and agree to be bound by all of these Terms of Use.

PRIVACY POLICY:
By using the Web Pages hosted in Canada, you agree to be bound by our Privacy Policy posted on the site and incorporated into these Terms of Use. No matter where in the world you access the Web Pages, by use of these Web Pages you are transferring your data to Canada and you expressly consent to have your data transferred to and processed in Canada and the laws of Canada apply to your use of this site.  Our full Privacy Policy is located at this link: 

https://www.strategicplay.com/article/what-is-your-privacy-policy-8393.asp

 

CANCELATIONS, PAYMENTS, AND REFUNDS:
You must pay in advance the fee for each learning course for which you wish to subscribe, using the available online credit card payment system. There are no refunds available once you register and pay for an online course. We will issue refunds for in-class courses provided we receive written notice at least 30 days prior to the event and you have not yet accessed the online resources that accompany the course. If you meet these conditions, a full refund will be applied less a 20% administration fee. But why pay out fees? Just call us and make arrangements to sign up for the next training course (subject to the approval of your trainer and the Strategic Play Group Ltd.).  

TIMEFRAMES:
In-class courses will have a specific time frame for completion. For participants who are unable to meet outcomes, we will provide alternative options—i.e., involvement in future training. Participants involved in online training will have access to training materials during the online delivery time frame. We can provide extensions if you provide written notice to the course facilitator, but we do not allow extensions more than six months after the start date.

INTELLECTUAL PROPERTY RIGHTS:
The Strategic Play Group Ltd., and/or its licensors own all the intellectual property rights and materials contained in the Web Pages and the online training program. You are granted limited access only for purposes of viewing the material contained on this Site and using this site as per the training program you have purchased.  The materials on this site and in our training programs are for the training of facilitators only.

LEGO® SERIOUS PLAY® methods are made available under the Creative Commons License.  The Strategic Play® Group Ltd., has  curated the open source knowledge, along with our Intellectual Property and designed our training programs based on over 40 years of working experience in the fields of Business, Art and Play Therapy, User Experience, Curriculum Design, Higher Education, Early Childhood Learning, Psychology and Psychometrics and this information is made available to you in this course when you agree to our terms of use.

YOU CANNOT: 

  • Use the logos belonging to the LEGO® Systems Group, Lloyd Smith Solutions, Strategic Play® and/or the Global Federation of LSP Master Trainers without expressed permission.
  • Directly resell our intellectual property (ask about our referral program). 
  • We are the licensees and licensed trainers. You are NOT learning to be a trainer of this application or methods and you can not resell, upload, share, trade, or copy the materials.
  • Share our training or tools and techniques or any of the IP with anyone who has not been trained and fully certified by the Strategic Play Group.
  • Alter the materials you receive—they are 'as is.' No tampering with original files or formats of materials or booklets is permitted, including word/image changes or additions. No translating into other languages. No printing or copying. 
  • Write the words Strategic Play®, LEGO®, or LEGO SERIOUS PLAY® into anything that might look like a logo. 
  • Systematically retrieving data or other content from the Web Pages to create or compile, directly or indirectly, a collection, compilation, database or directory.
  • Make any unauthorized use of the Web Pages, including collecting email addresses of users by electronic or other means for the purposes of sending unsolicited email or creating user accounts by automated means or under false pretenses.
  • Use the Web Pages to trick, defraud, or mislead us or other users.
  • Make improper use of our support services or submit false reports of abuse or misconduct on the Web Pages.
  • Engage in any automated use of the Web Pages, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit or attempt to upload or transmit viruses, Trojan horses, or any other material, such as spamming, or any material that acts as a passive or active information collection or transmission mechanism.
  • Disparage, tarnish, or otherwise harm the Web Pages, Strategic Play Group Ltd., or to any person or business entity.


USER REGISTRATION:
If you choose to register with the Strategic Play Group Ltd. and have your information listed on the Web Pages, you agree to be responsible for the use of your account, including safeguarding, saving and remembering your passwords. Do not share your passwords with others or transfer the rights to use the site to anyone else.  If we determine that you have violated any of the Terms of Use, we reserve the right to remove your account from the site and the Web Pages. If you provide any information that is untrue, inaccurate, or incomplete, Strategic Play Group Ltd., have the right to terminate your account immediately.


By agreeing to the terms of use and using the Web Pages, you represent and warrant that: (1) all the information that you submit to register on this site will be true and complete; (2) you will work to maintain the accuracy of your information and update the registration information as needed; (3) you are over age 18 and have the legal capacity and you agree to comply with the Terms of Use; (4) you will not use the Web Pages for any illegal or unauthorized purpose; and (5) your use of the Web Pages will not violate any applicable law or regulation in Canada.


NO WARRANTIES: 
This Website and Web Pages are provided as is; including any errors or flaws, and Strategic Play Group Ltd.,  expresses no representations or warranties, of any kind related to the Web Pages of the information contained on the Web Pages or the training materials. Also, nothing contained on the Web Pages or training materials shall be interpreted as advising or authorizing or validating you or your work, we are simply listing you as a user to help end users select facilitators as per their own due diligence process.

We reserve the right to change, modify, or remove the contents of the Web Pages at any time or for any reason at our discretion without notice. We will continue to maintain and update the site, however, we have no obligation to update any information on our Web Pages. We also reserve the right to modify or discontinue all or part of the Web Pages without notice at any time. We will not be liable to you or any party for any updates, changes, modifications, price changes, suspensions, or discontinuance of the Web Pages.

We will work hard to ensure that the Web Pages will be available to you but cannot guarantee that they will be available at all times. We may need to perform maintenance related to the website, resulting in interruptions and/or errors. We reserve the right to change, update, discontinue, or otherwise modify the Web Pages at any time for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by an inability to access or use the Web Pages during any downtime or discontinuance of the site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Web Pages or to supply any corrections, updates, or releases in connection therewith.

 

TRADEMARK RULES: 
After you have completed the program as a Certified Facilitator, you have the ability to offer facilitated workshops using the LEGO® SERIOUS PLAY® methodology and materials.   

You can tell people you have taken the training from the STRATEGIC PLAY® GROUP LTD. When you complete the training, you can say you are a trained and certified facilitator in the methods of LEGO® SERIOUS PLAY®. You must write the words: “LEGO® SERIOUS PLAY® methodology”.  The word LEGO® must be written in capital letters followed by the registration mark.  The word SERIOUS PLAY® must be written in capital letters followed by the registration mark. The word methods or methodology must follow the words LEGO® SERIOUS PLAY®.

Please see the LEGO® TRADEMARK document for more information.


LIMITATION OF LIABILITY AND INDEMNIFICATION: 
You are using this site at your own risk.  In no event shall Strategic Play Group Ltd., be held liable for anything arising out of your use of the Web Pages whether such liability is under contract.  Strategic Play Group Ltd., including its officers, directors, subsidiaries, affiliates, subcontractors, executors, trustees,  employees, and all of our respective officers, agents, partners shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of these Web Pages or our in-class training and sharing of our materials.  By using these Web Pages and agreeing to the terms of use, you hereby indemnify to the fullest extent Strategic Play Group Ltd., including our subsidiaries, affiliates, and all of our respective officers, agents, trustees, executors, partners, subcontractors, and employees, from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

SEVERABILITY:
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

GOVERNING LAW & JURISDICTION:
These Terms will be governed by and interpreted in accordance with the laws of Canada, and you submit to the non-exclusive jurisdiction of the provincial and federal courts located in Canada for the resolution of any disputes.

CONTACT US:
The Web Pages are owned and operated by Strategic Play Group Ltd. The training materials and in-class programs are designed and owned by Strategic Play Group Ltd. If you have any complaint regarding the Web Pages or in-class training program please contact us at:

Strategic Play Group Ltd.,
Box 220
Whistler, BC,
Canada
V0N 1B2 

Looking for more information on the terms of use for this site? Keep reading...

Once you have completed your training, you will then be invited to complete the registration process. Once you are registered, we will notify the LEGO® Systems Group that you have been trained and we will provide you with a registration number. This will make the ordering and shipping process from LEGO® easier for everyone. We would love to add your smile to our list of registered facilitators.

But first, get that certification training completed!  

 

We do give refunds and we do have a policy - here's the info on all that!  

CANCELATION AND REFUND POLICY: Please let us know 30 Days before the event or you access materials online and with written notice.  

If you do, a full refund will be applied less the 20% registration fee. 

But why pay out fees? Just call us and make arrangements to sign up for the next training course.  You must coordinate this change with your trainer. 

 

Yes, it's that easy!

 

 

 

Welcome to the Strategic Play® Group Ltd. privacy policy. Strategic Play respects your privacy and is committed to protecting your personal data. We want to play well with you and we want to be sure you understand the privacy policy we are following.

 

  1. Introduction

This privacy policy tells you how the Strategic Play Group uses your personal data when you visit our website, interact with us, and/or buy our goods/services.

It also tells you about your privacy rights and how the law protects you.

It is important that you read this privacy policy, together with any other privacy policies we may provide, so you are fully aware of how and why we are using your data.

This privacy policy was last updated on December 21, 2018.

If you have any questions or would like to exercise your privacy rights, please follow the instructions in this privacy policy. See: How to contact Strategic Play Group Ltd. about privacy, below.

  1. Our website and the Strategic Play Group 

Our website at Strategicplay.com and Strategicplaytraining.com (Web Pages), sells print goods and services aimed at business users, from startups and independent facilitators and management consultants to larger organizations. This website is not intended for children and we do not knowingly collect data relating to children.  Users must be over 18 years of age to use our Web Pages. 

When you purchase or interact with Strategic Play Group Ltd., you are working with two different legal entities:

  • Lloyd Smith Solutions, Box 200 Whistler, BC, Canada V0N 1B0, which owns the trade name Strategic Play® and
  • Strategic Play Group Ltd., located at #3-2131 Lake Placid Road, Whistler, BC, Canada, V0N 1B2
  • Strategic Play Group Ltd., is the data controller responsible for this website and any handling of personal data carried out by or on behalf of Strategic Play Group Ltd., is a data controller for any handling of personal data carried out by or on behalf of Strategic Play Group Ltd.

Strategic Play Group Ltd. and our licensed trainers work collaboratively to bring great goods and services to Strategic Play Group Ltd. customers all over the world and they may sometimes be acting as joint data controllers. When we mention “Strategic Play Group”, "we", "us" or "our" in this privacy policy, we are referring to the relevant company in the Strategic Play Group responsible for processing your data.

  1. Personal data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We collect a variety of information about our wonderful customers (you!) and visitors to the website. This personal data falls into these categories:

Identity Data includes title, first name, last name, username or similar identifier and an encrypted version of your login/password. If you interact with us through social media, this may include your social media username.

Contact Data includes a billing address, delivery address, email address, and telephone numbers.

Financial Data includes payment card details.

Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

Profile Data includes your username and password, purchases, or orders made by you, preferences, feedback and survey responses, as well as any profile data we have added (for example, using analytics and profiling).

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Usage Data includes information about how you use our website, products, and services.

Tracking Data includes information we or others collect about you from cookies and similar tracking technologies, such as web beacons, pixels, and mobile identifiers.

Marketing and Communications Data includes your preferences in receiving direct marketing from us and our third parties and your communication preferences.

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. To provide better content and service, Strategicplay.com and the Strategicplaytraining.com website uses the web analytics service of our internet provider, Sencia. Sencia records basic interactions with our website and website forms. Sencia does not track your browsing habits across other third-party websites and all information about you that reaches Sencia contains no personal data about you.

However, if we combine or connect Aggregated Data with your personal data so it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you. This includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Nor do we collect any information about criminal convictions and offenses.

Remember, if you choose not to share personal data with us, or refuse certain contact permissions, we might not be able to provide the products and services you have asked for.

  1. How is your personal data collected?

We use different methods to collect data from and about you, including through:

Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email, or through chat or social media.

This includes personal data you provide when you:

  • sign up to receive the Strategic Play newsletter;
  • make inquiries or request information be sent to you;
  • create an account on our website;
  • create designs for products on our website;
  • order our products or services;
  • ask for marketing to be sent to you;
  • engage with us on social media;
  • enter a competition, promotion or survey;
  • contact customer services;
  • leave comments or reviews on our products or services (please be kind!).

Automated technologies or interactions. As you interact with us, including via the moo.com website, we may automatically collect Technical Data about your equipment, browsing actions, and/or patterns. We may also collect Tracking Data when you use our website or when you click on one of our adverts (including those shown on third party websites).

Third parties or publicly available sources. We may receive personal data about you from various types of third parties, including:

  • Technical Data and/or Tracking Data from analytics providers, advertising networks and search information providers;
  • Contact, Financial and Transaction Data from providers of payment and fraud prevention services;
  • Identity and Contact Data from data partners;
  • Data from any third parties who are permitted by law or have your permission to share your personal data with us, such as via social media or review sites. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
  1. How we use your personal data
  • Where we need to perform the contract we are about to enter into or have entered into with you. For example, when you purchase our products that is a contract.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. For example, when we carry out fraud screening as part of the checkout process.
  • Where we need to comply with a legal or regulatory obligation. For example, keeping records of our sales for tax compliance.

Generally, we do not rely on consent as a legal basis for processing your personal data other than where the law requires it, for example in relation to sending certain direct marketing communications. Where our legal basis is consent, you have the right to withdraw consent at any time.

See: Explaining the legal basis we rely on to process personal data, to find out more about the types of lawful bases that we will rely on to process your personal data.

  1. Explaining the legal bases we rely on to process personal data

 

The table here shows you a description of all the ways we plan to use personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

We do not carry out any automated decision making.

If you ever have any questions about this, all you have to do is ask. See: How to contact Strategic Play about privacy, below.

  1. Advertising, marketing, and your communications preferences

We may use your Identity, Contact, Technical, Tracking, Usage and Profile Data to form a picture of what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you and tell you about them. This is what we call direct marketing.

We may carry out direct marketing by email, phone, text, or post. For example, you might have the Strategic Play newsletter hit your inbox or a cool promotion land on your doormat.

On our website, we always try hard to make it really clear what we are doing and what communications you will be sent, whether it is you deciding to sign up to the Newsletter or as part of creating an account or the purchase journey. And you have a right at any time to change your mind and say no thank you and opt out (but we’d be really sorry to see you go, so please gives us a chance by fine-tuning your preferences before really leaving us!). The easiest way to opt out is to use the unsubscribe link at the bottom of the communication, and you can do this anytime, but we hope you don’t.

  1. Disclosures of your personal data

We do not share your personal data with others unless:

  1. We are sending you products directly from the printer where the product is made and they need your address for shipping;
  2. We are registering your information with the LEGO® Systems Group in Denmark, with your expressed agreement;
  3. We are listing your name on our website to share with direct clients who are looking for facilitators like you, which you have also expressed agreement;
  4. The law otherwise requires it.

We may share personal data with the following categories third parties:

  • suppliers and service providers, such as technology service providers, payment processing and fraud prevention providers, manufacturers, and post and courier services;
  • Strategic Play Group affiliated companies;
  • auditors and professional advisers like bankers, lawyers, accountants, and insurers;
  • government, regulators, and law enforcement.

We may also share data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

  1. Payment information

Strategic Play uses third party payment processors Monaris and PayPal to process payments made for products and services via the Website. All online payments will be conducted in accordance with Payment Card Industry (PCI) data security standards (which are high!) and your billing information, which is only used by these payment processors for the purpose of performing fraud protection, is encrypted before being communicated to them. Subject to the below exceptions, your credit card details are communicated directly from your browser to these payment processors. Strategic Play never (ever!) sees your full Permanent Account Number (PAN). This means the payment form is either off-site or displayed in a frame on the payment page.

  1. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications (for example, the ability to sign in with Facebook). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

  1. Data Retention 

We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law, for Canadian tax purposes, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for seven years after they stop being customers.

In some circumstances you can ask us to delete your data; Please see: Your legal rights, below for further information.

In some circumstances, we may anonymize your personal data (so it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

  1. Your legal rights

If the General Data Protection Regulation applies to you because you are in the European Union, you have rights under data protection laws in relation to your personal data:

  • The right to be informed. That is an obligation on us to inform you how we use your personal data (and that is what we are doing in this privacy policy);
  • The right of access. That is a right to make what is known as a ‘data subject access request’ for a copy of the personal data we hold about you;
  • The right to rectification That is a right to make us correct personal data about you that may be incomplete or inaccurate;
  • The right to erasure. That is also known as the ‘right to be forgotten,’ where in certain circumstances you can ask us to delete the personal data we have about you (unless there is an overriding legal reason we need to keep it);
  • The right to restrict processing. That is a right for you in certain circumstances to ask us to suspend processing personal data;
  • The right to data portability. That is a right for you to ask us for a copy of your personal data in a common format (for example, a .csv file);
  • The right to object. That is a right for you to object to us processing your personal data. For example, if you object to us processing your data for direct marketing;
  • Rights in relation to automated decision making and profiling. That is a right you have for us to be transparent about any profiling we do, or any automated decision-making.

These rights are subject to certain rules around when you can exercise them. 

If you wish to exercise any of the rights set out above, please contact us at:  Hello@strategicplay.com

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

  1. How to contact Strategic Play about privacy 

If you have any questions about this privacy policy, or would like to exercise any of your rights, please email us hello@strategicplay.com or write to us with your letter addressed to: Data Privacy Manager, Strategic Play Box 220 Whistler, BC, Canada, V0N 1B1.

If you need help with our products and services, or this website generally, please contact us: hello@strategicplay.com  

  1. A little request from us to you

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. You can do this by updating your account.

  1. Changes to this privacy policy

The General Data Protection Regulation is new and we are still reviewing new bits of guidance about how businesses should follow it. So you may see little updates to our privacy policy over the coming months. Be sure to check in and have a read every now and then.

Thank you again for working and playing with us – we hope together we can build great things!

 

 

Yay!  How exciting you are coming to Whistler! 

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We’ll keep you busy building your new skills with LEGO® SERIOUS PLAY®. But since you’ll be here anyway, you really should consider building in some fun time for the vacation of a lifetime! 

 

Getting here is easy:

Don’t worry about finding your way, you just fly into Vancouver International Airport (YVR). You can let your travel agent know that WestJet flies to Vancouver 65 times a day from 12 Canadian cities, 9 U.S. cities, and 4 Mexican cities. Flying from overseas? You can check out Air Canada or one of the other many international flights that arrive in Vancouver every minute.

 

Location and hotel:

Nita Lake Lodge, (www.nitalakelodge.com). Not only is this the best boutique hotel in Canada but it’s also ranked 12th in the world. Lucky us, this is where our office is located. And lucky you because it’s also the home to our Strategic Play (training) Room. Enjoy every convenience this amazing lakeside lodge has to offer. And yes, they offer special rates to all our guests. To book a room, just call and ask for the special "Strategic Play Rate" while attending the training. But as a special perk, they also extend the rate so you can enjoy your visit before and after the training. The hotel has a free shuttle to take you in and out of the village. Or if you are looking for some fresh air on route to the shops, borrow a free bike—they have them waiting for you, so no need to rent a car on this trip!

From North America:  1-888-755-6482

From all other locations: +1-604-966-5700

 

 

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Getting to the hotel from the airport:

There are multiple shuttles running from the airport to the hotel almost hourly. Here are a few you can catch:

The Whistler Shuttle

Deluxe Motor Bus

The Snow Bus from Vancouver

 

Walk to the office: 

Now that you are at the Nita Lake Lodge, leave the main door of the lodge (the lake is behind you), and walk south past the Fix, past the Fitness Studio, past the Yoga Studio - Yay, you found us! 

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Strategic Play Office
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Strategic Play Training Room

 

 

On the Mountain!

There are more than 8,000 breathtaking mountainous and alpine acres at Whistler-Blackcomb and you don’t need to ski to see them! 

You can get inside information by taking one of the many free tours available—volunteers take groups for both sightseeing tours and ski tours daily. In fact, some of the members of the Strategic Play Team also volunteer as mountain hosts.  Don't forget your camera!

On the mountain, you can head for the family zone, the expert slopes, or the mellow slopes of the Emerald Express. There truly is something for everyone. Non-skiers can grab a sightseeing ticket and take photos from the amazing Peak 2 Peak Gondola, which connects both Whistler and Blackcomb. At over three kilometers, it’s the longest unsupported span in the world.

 

You can eat inside or outside on the patio at any one of the many alpine restaurants with quick service menus, including Japanese and Mexican at the Rendezvous Lodge. Or you might like the fine dining at Christine’s Restaurant with its amazing views and a fantastic menu, which was designed by chef Steve Ramey—formerly of Vancouver’s acclaimed Hawksworth Restaurant. These are just two of the many spots to grab a hot chocolate in the winter or a cold lemonade in the summer.

At night you can join your family in the Coca-Cola Tube Park at the base of Blackcomb. It’s lit well into the evening and has a conveyor lift to take you and yours to new heights for endless fun!  The village is set up for families so make sure you check out all the entertainment like the kids night out or the fire and ice show.

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Or you might like to see the mountain at night by snow machine. They provide all the gear and the guide, and you can even book a fondue to replace all the energy you will burn from the sheer excitement.

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If it’s a thrill you are looking for, don’t forget you can also grab a zipline and see the mountain at top speed with an adrenaline rush that will last for years! You might like to film the entire thing with your go-pro, so don’t leave that at home if you have one.

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But it’s not all about the winter. In the summer you can go on a guided bear tour, or just explore the many trails on the mountain and see how many wild flowers you can ID in the alpine meadows. You can also ride the mountain by bike—that’s right, the chairlifts and gondolas convert into bike carriers that will get you and all your gear to the top for a fun ride down. Don’t worry, bikes and helmets and gear are all available for rental.

 

 

Off the Mountain

We also have five lakes in Whistler, with lots of water fun. You can swim, go white water rafting, canoe, paddle board, kayak, fish, sail, and so much more!   Recreational trails link the entire village from end to end so you and your family are safe to ride bikes, walk, or jog, no need for a car in this happening resort town.  Once you get to the village, it’s all walking streets only.

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There is no need to exert yourself, Whistler has so many relaxing things to do for those lazy days. Grab a coffee or tea in one of the many coffee shops and tea houses. And don’t forget to visit Purebread, our favourite goodie shop with specialties with names like “Crack” and “Adult Cookies.” You will quickly see why these sweet treats are so addictive. And while you are near Purebread and David’s Tea, make sure you get your photo taken at the Olympic Rings or watch people skate on the free ice rink (skates are also available for rent).

With hundreds of excellent restaurants you will have trouble deciding where to dine. Just ask, we can give you some hints about our favourites and the best places to find seafood—we love the oysters—Italian, French, Sushi, fondue, etc. For dessert we can direct you towards crepes, gelato, or maybe a sticky candy apple from the Rocky Mountain Fudge Shop.

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If you are looking for some culture, we have that too. You can visit the excellent Squamish Lil’wat Culture Centre to explore the music, art, and history of the area’s First Nations. Make sure you catch an opening tour that begins with drumming and a short movie. Grab some venison chilli with bannock at their café. And don’t leave without going into their amazing gift shop on the lower level, which sells some beautiful things you won’t see anywhere else! 

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The brand-new Audain Art Museum is a must see. Don’t think you can get in and out quickly, this is a 56,000 square foot state of the art museum, featuring the owner’s private collection of works by Emily Carr, along with travelling works that will keep you captivated. Strategic Play Group are supportors of this wonderful facility. 

 audain_gallery-00

At night you can catch a movie at the movie theater or maybe a play at the Whistler Art Center, also located in the village. And in the summer time they have lots of fun workshops for children and youth.  If you are into night life, you can also join in the fun at any one of the many nightclubs where dancing is also on the menu.

If you want something quieter, you must head to the Scandinave Spa in Whistler. It’s one of the most relaxing places in Whistler, with outdoor hot and cold plunge baths and indoor steam and sauna rooms, with beautiful outdoor fireplaces and seating. And you can book an amazing massage, or just relax in the quiet room with the peaceful mountain views. 

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If you play a musical instrument, bring it along. Our team members Doug and Steve usually plan a fun guitar jam night to celebrate your LEGO® SERIOUS PLAY® CERTIFICATION graduation after some drinks on the patio of course! 

 

Beautiful British Columbia is waiting for you and we can't wait to meet you in person! 

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Why are you waiting......book your session right now! 

Why do we need this Global Federation? 

 

The Global Federation has been developed to ensure that the training offered by and/or supervised by the Master Trainers continue to meet the highest standard.  All members of the Federation train and certify facilitators in LEGO® SERIOUS PLAY® methods globally. The training offered is of the highest quality and continues to innovate under the LEGO® SERIOUS PLAY® Creative Commons license.

We develop and offer training in LEGO SERIOUS PLAY methods but have innovated the application using creative problem-solving techniques along with agile methods, art and play therapy applications, all in a neuro-friendly process.  The unique training is academically sound as we work in conjunction with an experienced curriculum designer.

The Innovative Certification Training offered under the Strategic Play Group Ltd brand has been approved by the Global Federation of LSP Trainers and Practitioners.  When you train under one of these trainers you will also be registered as a certified facilitator in LEGO® SERIOUS PLAY® Methods. 

 

Look for the indicator:  Certified by the Global Federation of LSP Master Trainers

 

When you see this logo (below), proudly displayed on email addresses and on websites, you will know that the person has been well trained in how to apply the tools of LEGO SERIOUS PLAY Methods to design quality workshops and events. 

 

certifiedbythe_logo_sample

Founded in 2016! 

In 2016, at second our annual global un-conference and meeting for certified facilitators in LEGO® SERIOUS PLAY® methodology, a group of 30 facilitators (some in the picture below) met in Whistler, British Columbia, Canada where they deemed it valuable for a formal association to be developed.   Dr. Denise Meyerson and Jacqueline Lloyd Smith, both original Master Trainers with the LEGO Systems Group, were asked to establish the Global Federation of  LSP Master Trainers. Now you have the back story.  

 

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Denise and Jacquie were both long-time partners with the LEGO® Systems Group Serious Play® Division. They started training in 2007 and were appointed to the LEGO® Training Board by the LEGO® Play4Business Division 2009.  The duo were the first official LEGO Partners, and trainers in Canada and Australia and trained globally for the LEGO® Group as "Master Trainers".  Their training experiences extend over 25 years - specifically using LSP since the early 2000's. 

 

Who are the members of this Global Federation?:

 

Africa:                                                            April Anazonda & Jumoke Fola-Alade, Licensed Trainers            

Brazil:                                                             Anibal Viegas,  & Kari Campos, Licensed Trainers

Bolivia & South America:                            Gabriel Ochoa Coloma, Licensed Trainer 

Canada:                                                          Jacqueline Lloyd Smith, Master Trainer and Founder of Strategic Play Group Ltd. 

Canada:                                                         Stephen Walling, Licensed Trainer  

Canada:                                                         Maxine King, Curriculum Designer 

Chile:                                                              Arturo Gimenez, Licensed Trainer

EU:                                                                  Sven Poguntke, Licensed Trainer

Hong Kong, Mainland China:                     Brian Tang, Licensed Trainer

French Speaking Canada:                           Sebastian Giroux, Licensed Trainer

Macau, China:                                               Sandra Lunn, Licensed Trainer 

Mexico                                                           Hugo Alvarado Riquelme, Licensed Trainer

Panama & Central America:                       Rosa Mon, Licensed Trainer   

Turkey:                                                           Yelda Gurbuz Erdogan, Licensed Trainer

USA Eastern Region:                                    Greg Bliss, Licensed Trainer 

USA Western Region:                                   Steve Ralph, Licensed Trainer 

USA Central Region:                                     Kari Campos, Licensed Trainer

India:                                                               Jonathan Banister, Licensed Trainer

Southeast Asia:                                              Sue Anderson, Licensed Trainer

Australasia:                                                    James Roper, Licensed Trainer 

 

More high energy, professionals trainers are joining our team each month.  

 

Great Video made for Strategic Play Group Ltd. By Participant Rob Oddi During the Advanced Playing with Strategic Training in Toronto

 

 

 

 

Ryan from Florida speaks about the training with LEGO® SERIOUS PLAY® methods - Teams and Groups

 

Sue from Melborne Australia Re: LEGO® SERIOUS PLAY® Methods Teams and Groups 

 

Sean from Florida speaks about our training LEGO® SERIOUS PLAY® Methods Training for Teams and Groups

 

 

 

 

 

Mitz from Chicago, RE: Our new Architects for Change with LEGO® SERIOUS PLAY® Training

 

Hear how Karen from Connecticut will be using her Training in LEGO® SERIOUS PLAY® methodology in her work as a
researcher and coach!

 

 

Charlotte from Make Happy in London, UK speaking about how she will be using the training LEGO® SERIOUS PLAY® methodology
in her work to help clients become engaged and activate thinking to set goals and move into action.

 

 

Kristen from Atlanta Georgia, USA: Hear what she has to say about the Training LEGO® SERIOUS PLAY® methodology
and how she will use this new tool in her Management Consulting work specifically
in the area of Change Management, Human Resources Management,
Strategy and Design Thinking!

 

 

Sophie from Make Happy in London, UK. Hear how she plans to use this training in LEGO® SERIOUS PLAY® methodology with
her clients. Specifically she works to help develop innovative thinking to build better
brands and communication strategies.

 

 

 

Rich from Make Happy in London, UK. Hear how he will use the training in LEGO® SERIOUS PLAY® methodology
in his work as an IT designer and to better understand user experiences.

 

 

 

Sara from Italy. Hear what she has to say about the training in LEGO® SERIOUS PLAY® methodology and her excitement to use
this within her management consulting practice in Malan, Italy!

 

 

 

Yvonne from Saskatchewan, Canada. Hear how she will be using this the training in LEGO® SERIOUS PLAY® methodology to
build her business coaching practice.

 

 

 

Hear how this University Professor from Panama City, Panama will be using what she learned during her training in LEGO® SERIOUS PLAY® methodology to engage
students in her classroom. (In Spanish)

 

 

 

Michael from Nevada, USA. Hear what he has to say about the training in LEGO® SERIOUS PLAY® methodology how he will use his new tool set to improve his
services within his accounting practice.

 

 

 

 

Catherine from Victoria, BC, Canada. Hear how she plans to use what she learned in the training in LEGO® SERIOUS PLAY® methodology within
her management consulting practices which focuses on large scale organizational strategy.

 

 

 

Andrew from Toronto, ON Canada. Hear how he plans to use what he learned about LEGO® SERIOUS PLAY® methodology to add value to his clients within the field of agile project management and other IT consulting practices.  He plans to use this tool to build shared understanding amoung teams.

 

 

Hear what Melanie from Peel Region has to say about using what she learned in the training about  LEGO® SERIOUS PLAY®
in her maker program at her school!

 

 

Hear what Lois from Sudbury has to say about using what she learned about LEGO® SERIOUS PLAY® in her
work as an education administrator.

 

 

 

Hear what Laura from Simon Frazer University has to say about using LEGO® SERIOUS PLAY®
in her work at the University.

 

 

Hear what Sari from Connecticut has to say about using LEGO® SERIOUS PLAY® in her work as a product researcher and developer.

 

This is a short over video that we made - take a look.